Commercial Lead – Technical Services

The Role

As Commercial Lead for Technical Services at Eagle Eye Innovations (EEI), you will shape and drive the commercial success of one of the company’s most dynamic and fast‑growing divisions. This is a role for someone who thrives on building relationships, crafting compelling service offerings and turning complex client needs into clear, valuable commercial outcomes.

You will lead the commercial strategy for our Technical Services portfolio, covering consultancy, regulatory support and assurance services—ensuring our propositions are competitive, well‑structured and positioned for long‑term growth.

Whilst you will work closely with technical and regulatory experts, your focus is on commercial performance, client value and strategic decision‑making rather than deep technical delivery.

Key areas of responsibility

  • Leading the commercial development of EEI’s Technical Services offering, shaping services that meet market needs and drive sustainable growth.
  • Owning client relationships end-to-end; from first conversation through to contract award and delivery—acting as the primary commercial point of contact.
  • Developing, pricing and negotiating proposals that clearly define scope, manage risk and deliver strong margins.
  • Collaborating with technical SMEs to ensure bids and documentation are accurate, compliant and commercially robust.
  • Providing commercial leadership around regulatory frameworks (including Specific Operations Risk Assessment (SORA)), ensuring services are positioned and delivered in a controlled, value driven way.
  • Building and managing a healthy commercial pipeline, identifying new opportunities and emerging trends across the RPAS sector.
  • Assessing and managing commercial risk, escalating issues and recommending mitigation strategies where appropriate.
  • Representing EEI at client meetings, industry events, regulatory forums and exhibitions.
  • Ensuring all commercial activity aligns with EEI’s governance, Safety Management System (SMS) and compliance standards.

Skills and experience

Essential

  • Proven experience in a commercial, business development or client facing role, ideally within a regulated or service‑led environment
  • Strong commercial acumen, including pricing, negotiation, margin management and commercial decision making
  • Ability to work confidently with regulatory frameworks and compliance driven delivery models
  • Comfortable engaging with technical subject matter and translating it into clear, commercially compelling propositions
  • Strong communication skills, with the ability to simplify complex ideas for clients and stakeholders
  • A proactive, results driven approach with the confidence to lead commercial conversations and shape outcomes

Desirable

  • A track record of driving revenue growth or developing new service lines
  • Familiarity with aviation or drone regulations (e.g., CAA frameworks, SORA methodology)
  • Experience working within or alongside Safety Management Systems (SMS) or other regulated operational frameworks
  • Experience supporting or leading proposal development, bid responses or commercial documentation
  • Strong stakeholder management skills, with the ability to influence at senior levels
  • Strategic thinking capabilities, with an eye for identifying new opportunities and market trends

Qualification

  • Strong commercial and strategic thinking capabilities.
  • Ability to understand and communicate complex technical solutions.
  • Excellent negotiation and stakeholder management skills.
  • Results-driven with a proactive, hands-on approach.

This position offers valuable training opportunities for individuals eager to develop their leadership capabilities while contributing positively to our organisation.

Due to the nature of elements of the role, the successful applicant must be a UK National and may be required to successfully complete National Security Vetting which may require criminal record, security service and credit reference checks; qualification will also normally require a minimum UK residency of at least 5 years.

Please include a Cover Letter

When applying, we kindly ask that you attach a short cover letter alongside your CV. In your cover letter, please tell us:

  • Why you’re interested in this role
  • What excites you about working with our team
  • How your skills and experience make you a great fit
This helps us get to know you beyond your CV and understand what motivates you to join us.
Applications for this vacancy will close on 08 August 2026.
Eagle Eye Innovations reserves the right to close this vacancy early should we receive a large volumes of applications or if it identifies a suitable candidate.

Apply for Position

    Our comprehensive benefits package includes:

    • 28 days paid holiday plus 8 days bank holidays per year.
    • Company provided private medical and dental insurance.
    • Generous death in service (3 x salary).
    • Company contributions into a group personal pension scheme.
    • Company contributions into a salary sacrifice pension scheme.
    • Business travel insurance.
    • Funded role specific training and financial assistance with professional development.
    • Tax efficient cycle to work scheme.
    • Tax efficient electric vehicle company car salary sacrifice
      leasing scheme (upon successful completion of probation).
    • High street discounts scheme

    Accreditations

    • Armed Forces Covenant Gold Award logo.
    • ISO 9001 logo
    • Cyber Essentials certification mark.
    • Joscar logo.
    • CAA logo.
    • ADS membership logo.
    • SCEG logo.
    • The Air League logo.
    • ELCAS Logo
    • EcoVadis Committed Badge
    • My Square Metre logo