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Crew Resource Management (CRM) Course
Duration 1 Day classroom based minimum 4 students
Our new one-day Crew Resource Management (CRM) facilitation course is led by our qualified instructors who have a wealth of military and civilian experience delivering aviation related courseware. In the constantly evolving field of RPAS, being able to fully harness the capabilities of your organisation, in potentially challenging environments, will ensure that you are actively mitigating a well-documented aviation safety risk, further strengthening your position in the market.
Why do CRM training?
Following the recent release of the UK Specific Operations Risk Assessment framework (or UK SORA) under the CAA, there is now a clear requirement to fully understand and mitigate the risk to air safety caused by a failing in Human Factors (HF) and/or Crew Resource Management (CRM). These are intrinsically linked as a core component of Operational Safety Objectives (OSOs) within SORA and the new Remote Pilot Competence (RPC) framework, enabling Remote Pilots, organisations, and risk owners to actively mitigate this clearly articulated risk in aviation. Our Mastering UK SORA for Drone Operations course will give you a comprehensive understanding of the entire step-by-step process.
As RPAS complexity continues to develop at pace, with multi-crew operations becoming the norm, the need to strengthen this essential safety aspect of RPAS flying has never been more critical.
The new EEI RPAS CRM course will introduce you to this wide-ranging subject area, expanding on the core aspects in a facilitative manner and actively encouraging peer discussion amongst the group. The course covers the following topics:
- Human Interaction
- Stress Management
- Fatigue Management
- Factors Affecting Crew Performance
- Information Processing
- Error Management
- Situational Awareness
- Workload Management
- Decision Making
Why choose Eagle Eye Innovations as your training provider?
Here at Eagle Eye Innovations, we pride ourselves on being the only company specialising in all aspects and classifications of RPAS technology. Our instructors have over 200 years of military experience and amassed thousands of operating hours on a wide variety of systems, in both a commercial and operational setting.
We have expertise on all matters relating to RPAS training, ranging from sub 25kg systems, through to the MQ-9A Reaper and other Medium Altitude Long Endurance (MALE) platforms. We have been operating both nationally and globally since 2013 and are the longest running RPAS training and consultancy organisation in the United Kingdom.
This course will provide you with a solid understanding on the importance of Crew Resource Management and Human Factors in the rapidly evolving world of RPAS operations. We challenge you to apply these lessons into your everyday flying activity and continue striving to be as safe as you can possibly be.
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Frequently Asked Questions
What is CRM?
CRM, or Crew Resource Management, is a set of training procedures and strategies focused on communication, decision-making, leadership, and teamwork to optimise human performance and reduce error in high-risk environments like aviation and RPAS operations.
Why is CRM so important in RPAS operations?
Even in remotely piloted environments, human factors remain a critical risk. CRM helps RPAS operators, pilots, and supporting crew work more effectively as a team, enhancing situational awareness, reducing errors, and ultimately improving safety and mission success.
How does CRM link into SORA?
CRM supports several aspects of the Specific Operations Risk Assessment (SORA) process by strengthening operational safety through effective risk identification, mitigation, and human performance management.
Is this a remote course?
No, this is a facilitated in-person course, where your engagement is critical to maximising the benefit, ensuring we all learn from each other.
Testimonials
The instruction from Steve and Gally was excellent. They understood the need to translate the course content into a practical way that we as Kent Fire & Rescue Service will us it. I believe all the content was covered and as a candidate I gained confidence at flying using the hand held screen and camera. I would definitely recommend this course to anyone getting involved with any drone activities. Kent Fire and Rescue Service
Highly recommended. The instructors are very knowledgeable, patient and provide thorough training. Very enjoyable day. Many thanks. South West Water
Great training and very well presented, Tim was a awesome trainer and presented everything very professionally. RNLI
Both Tim and & Ian were super knowledgable and very keen to make the training role specific for our individual departments. Really enjoyed it, keep up the good work. Avon and Somerset Police
Excellent course, professionally delivered and time management was excellent also. No time wasted, nothing rushed. Zeta Central Student
Ian and Tim were very knowledgeable about the subject and approachable. Gauged the content and communication style to the attendees. Great week of learning a new skill. Sulhamstead Police Training College
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